Here’s a glance of Retail Reset agenda

Day 1: 19 July 2022, Tuesday

Retail reset 2.0


To diversify or not to diversify: Reviewing your brand’s value proposition to stay competitive

Physical store is not dead: C-suite exchange on the purpose of a store today

Customer engagement


Next-gen retail loyalty marketing: Integrating a rewards programme with gamification

Shopping in new retail: Create personalised experiences that drive customer lifetime value

Safeguarding your customer data: Reduce cyber risks and build trust with a strong data security

Experiential retail


Pop-up stores, flagships, showrooming: Reinventing contemporary retail for the best value

Buy now, pay later (BNPL): Reap the rewards of bigger basket sizes and repeat customers

Coordinating retail processes: Building strong manpower and sustainable inventory management

Metaverse for retailers: Creating alternate realities for today’s shoppers

Teamwork makes the dream work: Collaborating with key partners for a first-class shopping experience

Day 2: 20 July 2022, Wednesday

Digital retail revolution


Striking the right balance: Is wholesale more profitable than direct-to-consumer (DTC)?

Future retail currency: The rise of cryptocurrencies for new age consumers

Social commerce takes off for retailers: Growing your digital commerce strategy

Automating retail processes: Cashierless stores of the future to overcome shortages

Scale your retail tech: Innovating retail digital transformation to drive higher engagement and retail sales

Resilient supply chain


The great supply chain disruption: Meet delivery targets with forecasting and demand planning

Preparing for the worst: Overcoming shortages during the peak seasons


Workforce of the future


Learn, unlearn, relearn: Hiring and retaining the best assets for your store’s success


Retail roadmap beyond 2022


Doing your part as a global citizen and ethical retailer: Driving sustainable retail practices

Looking into the crystal ball: Bulletproofing your retail strategy against all odds for 2023 and beyond