RETAIL RESET 2021
On-Demand Videos
Retail Reset conference was held on 14-15 September 2021. If you want to watch a particular session again, or missed a day of the virtual conference, fret not – we’ve got you covered! On this page, you will be able to watch the sessions, with the options to either pause or play back. It’s time to hit the reset button with your retail strategy. Are you ready to get inspired?
Day 1
9:10am
Embracing the new retail landscape entering the era of endemic
9:45am
Gen Z consumers: The rise of trust and purpose
10:40am
New Retail Horizon Developing an end-to-end e-commerce strategy in China
11:15am
Retail redefined: Going digital for an elevated shopping experience
11:50am
Understanding the new generation of consumers with an integrated CRM
1:25pm
Shopping without borders: Building a mobile-first strategy for the new retail experience
2:00pm
Repurposing your business space for new retail ventures
Day 2
9:10am
Refocusing your retail brand advantages and customer strategy
9:45am
Clicks vs Bricks: The importance of integration
10:40am
Re-engineering last-mile logistics for a holistic customer experience
11:15am
Leveraging the role of valuable customer data for a blended customer experience
11:50am
Deactivating crisis mode: Planning your retail marketing plan for 2022 and beyond
1:25pm
Livestreaming: The best of in-store and online shopping for stay-at-home consumers
2:00pm
Lead generation: Converting digital engagement leads to sales