RETAIL RESET 2021
On-Demand Videos
Retail Reset conference was held on 14-15 September 2021. If you want to watch a particular session again, or missed a day of the virtual conference, fret not – we’ve got you covered! On this page, you will be able to watch the sessions, with the options to either pause or play back. It’s time to hit the reset button with your retail strategy. Are you ready to get inspired?
Day 1
9:10am
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Embracing the new retail landscape entering the era of endemic
9:45am
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Gen Z consumers: The rise of trust and purpose
10:40am
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New Retail Horizon Developing an end-to-end e-commerce strategy in China
11:15am
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Retail redefined: Going digital for an elevated shopping experience
11:50am
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Understanding the new generation of consumers with an integrated CRM
1:25pm
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Shopping without borders: Building a mobile-first strategy for the new retail experience
2:00pm
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Repurposing your business space for new retail ventures
Day 2
9:10am
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Refocusing your retail brand advantages and customer strategy
9:45am
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Clicks vs Bricks: The importance of integration
10:40am
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Re-engineering last-mile logistics for a holistic customer experience
11:15am
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Leveraging the role of valuable customer data for a blended customer experience
11:50am
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Deactivating crisis mode: Planning your retail marketing plan for 2022 and beyond
1:25pm
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Livestreaming: The best of in-store and online shopping for stay-at-home consumers
2:00pm
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Lead generation: Converting digital engagement leads to sales