RETAIL RESET 2021
On-Demand Videos

Retail Reset conference was held on 14-15 September 2021. If you want to watch a particular session again, or missed a day of the virtual conference, fret not – we’ve got you covered! On this page, you will be able to watch the sessions, with the options to either pause or play back. It’s time to hit the reset button with your retail strategy. Are you ready to get inspired?

Past sponsors

Retail-reset businessman look at sponsorship kit
Retail-reset businessman look at sponsorship kit

Day 1

9:10am

Embracing the new retail landscape entering the era of endemic

9:45am

Gen Z consumers: The rise of trust and purpose

10:40am

New Retail Horizon Developing an end-to-end e-commerce strategy in China

11:15am

Retail redefined: Going digital for an elevated shopping experience

11:50am

Understanding the new generation of consumers with an integrated CRM

1:25pm

Shopping without borders: Building a mobile-first strategy for the new retail experience

2:00pm

Repurposing your business space for new retail ventures

Day 2

9:10am

Refocusing your retail brand advantages and customer strategy

9:45am

Clicks vs Bricks: The importance of integration

10:40am

Re-engineering last-mile logistics for a holistic customer experience

11:15am

Leveraging the role of valuable customer data for a blended customer experience

11:50am

Deactivating crisis mode: Planning your retail marketing plan for 2022 and beyond

1:25pm

Livestreaming: The best of in-store and online shopping for stay-at-home consumers

2:00pm

Lead generation: Converting digital engagement leads to sales